App / Mobile
vd80 is clear about what data we collect, why we collect it, and how it stays tied to your account — not shared without a reason you can trace back. Access to this site and its services depends on your local law and eligible regions.
When you open an account with vd80, we collect the details you provide during registration — your name, contact number, and the payment method you use, whether that is Nagad, Upay or another supported local option. We also record device and browser signals each time you connect, so that your session stays consistent across mobile and desktop. Transactional records — including wallet references for Nagad or Upay deposits and any account-to-account transfer notes — are stored as part of your account history. We do not sell this information to third parties for marketing. Data we hold is used to maintain your account, confirm identity during account access, process wallet transactions and respond to support requests you raise. Cookies and session tokens are used for authentication and to keep your mobile session active when you return to the lobby. Any third-party tools we use for analytics receive aggregated, non-identifiable data only. This policy applies to all account holders and to any device you use to access the site. Your continued use of vd80 indicates that you have read this policy. Eligibility and data obligations depend on local law and the region in which you access the service.
This policy applies specifically to data collected through vd80 — through your account, your device sessions and your wallet activity. It does not extend to third-party sites linked from our pages, and it cannot govern how external payment processors handle their own records. Understanding the boundary between what we control and what we do not helps you make informed choices about your data.
Login events, session duration and authentication steps on vd80 are all within this policy's scope. We record when you access your account and from which device type, but we do not store passwords in readable form.
When you deposit or withdraw using Nagad or Upay, transaction reference numbers and timestamps are stored in your account record. The payment processor's own data handling falls under their separate privacy terms, not this policy.
Browsing behaviour on vd80 pages — including which game categories you open and how long you spend in the lobby — is captured through cookies. You can manage cookie preferences through your browser settings on any device.
External links, game studio delivery layers and any analytics tools we use operate under their own terms. vd80 is not responsible for data collected by those services outside our platform boundary.
Your account with vd80 gives you practical control over the information we hold. You can request a summary of the data tied to your account at any time by contacting our support team through the channels published on the site. If your contact number, registered name or any other account detail needs correcting, raise that through account settings or a support request and we will update the record. You also have the right to ask what personal data we hold and why we hold it. Where local law and eligible region conditions allow, you may request deletion of data that is not required for ongoing account or transaction purposes. We aim to respond to data-related requests within a reasonable timeframe, though we cannot state a fixed period here as processing time depends on the nature of the request. All requests are handled through the published support routes — email and live chat — not through informal channels.
Contact support to request a summary of the personal data your vd80 account holds. We will confirm what is stored and for what purpose.
If your registered contact number or name is out of date, update it through your account settings or ask support to amend the record directly.
Any question about how we use or store your data can be raised with support. We will respond through the same channel you used to ask.
Where local law permits, you may ask us to delete data we no longer need to hold. We will confirm what can be removed and what must be retained for legal or transaction reasons.
If you have a question about how your data is used, want to review what we hold, or need to correct something in your account record, use the support routes published on the site. We handle all privacy-related requests through the same team that manages account support — no separate department, no long referral chain. Raise your request clearly and include your registered contact detail so we can locate your account.
Open the live chat widget on any page of the site to ask a privacy or data question directly. Have your registered account contact number ready to help us locate your record quickly.
Send your privacy request to the support email address published in the site footer. Describe the data in question and include your account reference so we can respond accurately.
The account help section of the site includes a contact form you can use to submit data-related requests in writing. This creates a logged record of your request for follow-up.
vd80 applies a consistent set of data practices across every account — from the moment you register to each time you return to the lobby on mobile. Wallet data connected to Nagad or Upay transactions is stored in encrypted form and is accessible only through your authenticated account session. We do not retain card or wallet credentials beyond the reference number needed to reconcile a transaction. Cookies that keep your mobile session active are cleared when you log out. If you use multiple devices, each session is authenticated separately, and no session data is shared between devices without a fresh login. We review our data retention periods periodically; data we no longer need for account or compliance purposes is removed. Changes to this policy will be posted on this page, and your continued use of the site after a change is posted means you have seen the update.
Nagad and Upay transaction references are stored in encrypted form. Only your authenticated account session can access the wallet history tied to your account.
Session cookies keep your mobile login active while you browse the lobby. Logging out clears active session tokens. Browser settings on your device let you manage cookie preferences independently.
We keep your account data for as long as your account is active or as required by applicable law. When data is no longer needed, we remove it. You can ask about the retention period for a specific data type through support.
When this privacy policy changes, the updated version is published on this page with a note at the top. Check this page periodically if you want to stay current with how we handle your data.
These are the questions we hear most often about how vd80 handles your data. If your question is not covered here, contact support through live chat or the published email address.
We collect the name, contact number and payment method details you submit during registration. Device and browser signals are also recorded during each session. Wallet reference numbers for Nagad or Upay transactions are stored as part of your account history. We do not collect data beyond what is needed to run your account.
We do not sell your personal data to third parties for marketing. Analytics tools we use receive aggregated, non-identifiable information only. Game content studios and payment processors operate under their own terms and handle only what is needed to deliver their specific service — they do not receive your full account record.
Contact our support team through live chat or the email address in the site footer and ask for a data summary. Include your registered contact number so we can locate your account. We will confirm what is stored and explain why we hold each category of data.
Where local law and eligible region conditions permit, you can request removal of data we no longer need to hold. Some data — such as transaction records for Nagad or Upay deposits — may need to be retained for legal or compliance reasons. Support will clarify what can and cannot be removed when you raise a request.
Cookies on mobile keep your session active while you navigate the lobby. When you log out, active session tokens are cleared. You can also manage cookie behaviour through your phone's browser settings independently of your vd80 account. Clearing cookies will require you to log in again on your next visit.
Raise data complaints through the live chat widget on the site or by emailing the support address published in the footer. Use the account help contact form if you want a written record of your complaint. We handle privacy requests through the same team as general account support — no separate referral is needed.